HOW THE ORDER PROCESS WORKS AT INK SHED MERCH
1. PREPARE YOUR ORDER
In this step, you are deciding all the details we need to quote and start building your order: quantity, what color/style of apparel, colors that will be printed, how large the print will be, etc. Feel free to call or email us with any questions you have.
2. REQUEST A QUOTE
Request a quote online, email us or call us to give us all those details you put together in Step 1 along with quantities, shipping info, any deadlines or special requests you have. Once we have this info, we will get you an accurate quote in writing, normally in less than one business day.
3. REVIEW YOUR QUOTE
Now is the time to look over and confirm the quote we emailed you. The info in the quote is the foundation of your great apparel and we want to make sure it is solid, so please feel free to ask us any questions you have about the quote. If you need to change any details of your job, let us know now so we can make any needed adjustments to the quote.
4. PLACE ORDER
We will send you an order summary outlining the apparel style, color and size breakdown. These steps are to ensure that we know what you want and you know what to expect in return. We will not move your job into production until you confirm the order summary. Make sure to approve your order quickly to help keep your order completion on schedule.
5. PAY HALF
Let us know you are ready to move forward by sending us your final art and and paying your 50% deposit. By paying your deposit, you are agreeing to our terms of service and telling us you are ready to have us go to work.
6. WE PRINT
After you have approved the order, we will get to work. Standard turn around time is 10-14 business days from the time you finalize the order to the time it leaves our shop. There are many factors that can impact this, so we will give you an estimated turn around time when you approve your order.
7. SETTLE UP + SHIP/PICK-UP
Once your order is completed, we will contact you to process the payment for the balance due on your invoice. After the final payment is received, we will ship your order and send you tracking information. If you are in the Missoula and surrounding areas you order can be picked up at our print shop.
8. RECEIVE + SHARE THE LOVE
When you receive your order, please check it against the pack slip to ensure everything has been received. Now it’s your time to shine, get those shirts into the hands of your adoring family, friends, fans, and customers.
9. REPEAT
Everything we do is about building strong, long-term relationships with our clients. We value you and look forward to a great future of exciting projects together. We are confident that you had a great experience and will want to repeat the process.